The Hotel ("Hotel", "we", "our", "us") is committed to safeguarding your personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, issuances by the National Privacy Commission, and other applicable data privacy laws.



By availing of our services, you ("Guest") understand and agree to the collection and processing of your personal information such as your name, birthdate, valid IDs (including Senior Citizen or PWD IDs), contact numbers, email address, home address, booking details, and other information necessary for your stay (collectively referred to as "Information"). Your Information may be used for the following purposes:

1. Processing and managing room reservations, check-in and check-out transactions, guest profiles, and special requests;

2. Facilitating payments, invoices, receipts, and other financial transactions;

3. Providing hotel services including housekeeping, guest assistance, and concierge arrangements;

4. Sending updates on hotel promotions, events, loyalty programs, and special offers;

5. Conducting service quality assessments, guest satisfaction surveys, and hotel improvement initiatives;

6. Ensuring security, safety, and access control within the hotel premises;

7. Complying with legal, regulatory, and reporting obligations.

All Information collected by the Hotel will only be accessed and processed by authorized Hotel personnel, accredited service providers, and third-party partners who assist in hotel operations ("Authorized Persons"). These Authorized Persons are required to maintain the confidentiality of all Information and may only process it for the purposes stated above. The Hotel will not sell, share, or distribute your personal data to outside parties unless required by law or with your explicit consent.

For inquiries or concerns regarding the processing of your Information, please refer to our full Privacy Notice through our Data Protection Officer.

Note: The Hotel's data privacy compliance is monitored in accordance with guidelines issued by the National Privacy Commission (NPC).

Data Protection Officer

The Connor Serviced Residences

Club Filipino Avenue Corner Eisenhower Street

Greenhills Center, San Juan City, Philippines 1502

Email: privacyofficer@theconnor.ph